Event Policies

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Reservation Policy                                                                                                                                                 

  • Events are posted on the SEA website throughout the month, and on the 16th of the odd number months (the month before the courier comes out).
  • Reservations are taken on a first-come, first-served basis.
  • We request a separate email for every event you wish to attend.
  • Please title the email with the event name listed with each event.
  • You may register yourself, your spouse, children (when applicable), and out-of-town guests with foreign passports in one email.
  • You must include your name, a valid SEA membership number, mobile phone number and wechat ID. When applicable, include your menu choice, group choice or spa preference.
  • Emails are answered within 48 hours. If you do not receive a response within 48 hours, please email us again.
  • Unless an event is listed as Family Friendly, please don’t bring children under the age of 12.

Cancellation Policy

  • If you are unable to attend an event after receipt of confirmation, please notify us immediately by emailing events@seashanghai.org.  If it’s the day of an event, please ALSO notify the coordinator listed on the event by phone, text or wechat. 
  • If you are unable to give the required cancellation notice, prior to the cancellation date, then you will be asked to pay the event price even if you cannot attend.

Payment Policy

  • Cash payment to be made at the beginning of every event, unless otherwise specified.